Features of Leo.ai

Fight denials with Leo.ai

Fighting Denials turns Leo into your frontline defender when an insurer says “no” to care you need.

Leo reviews your denial letters, explains what they mean in plain language, and helps you gather the right records, codes, and notes to build a strong appeal. It can draft appeal letters, track deadlines, and surface policy details so you are not navigating denials alone or leaving money on the table.

  • Leo operates on a foundation of explainability—you always understand why we suggest something and how we arrived at our guidance. Unlike AI systems that treat algorithms as black boxes, Leo provides clear reasoning for every recommendation, from appointment preparation to understanding treatment options. You can see our logic, question our suggestions, and make truly informed decisions about your care.

    What This Means for You:

    • Plain-language explanations of medical information, not jargon

    • Clear sourcing—you know where health information comes from

    • The ability to ask "why?" and get meaningful answers

    • No hidden institutional priorities influencing our guidance

  • Leo recognizes that quality healthcare must honor your cultural background, language, and lived experience. We provide culturally responsive support that goes beyond translation to true understanding—recognizing how cultural factors shape health beliefs, communication preferences, and care expectations.​

    What This Means for You:

    • Support for non-native English speakers with context-aware language assistance

    • Recognition of cultural health practices and beliefs in our guidance

    • Awareness of how social and cultural factors impact your healthcare access

    • Personalized navigation that respects your unique identity and needs

  • Leo is designed to augment your power, not replace your voice. While other healthcare AI optimizes for institutional efficiency, Leo strengthens your ability to advocate for yourself, ask better questions, and participate actively in your care decisions.​

    What This Means for You:

    • You remain in control—Leo empowers, never dictates

    • We help you prepare to communicate with providers, not communicate for you

    • Our AI learns your preferences and adapts to your needs over time

    • Support that grows your health literacy and confidence

  • Your health information belongs to you. Leo operates under strict HIPAA compliance and treats your data with the highest level of protection. We never sell your data, share it with advertisers, or use it to benefit institutions over patients.​

    What This Means for You:

    • Bank-level encryption and HIPAA-compliant data storage

    • You control what information Leo accesses and how it's used

    • Complete transparency about data practices—no fine print surprises

    • Your health journey stays private, always

  • Leo takes responsibility for our AI's recommendations. We continuously audit our systems for bias, monitor outcomes, and maintain human oversight to ensure our platform serves all patients equitably—particularly those from marginalized communities who face the greatest healthcare barriers.​

    What This Means for You:

    • Regular bias testing to ensure fair treatment across all demographics

    • A commitment to identifying and correcting disparities in our guidance

    • Clear processes for feedback when something doesn't work for you

    • Ongoing improvement based on real patient experiences

  • Leo was built because the healthcare system doesn't serve everyone equally. We're committed to advancing health equity through accessible pricing, culturally competent design, and advocacy that prioritizes dignity for every patient—regardless of income, insurance status, language, or background.​

    What This Means for You:

    • Free access for people on government medical assistance

    • Intentional design for communities facing systemic healthcare barriers

    • Advocacy that challenges institutional bias, not reinforces it

    • A platform that recognizes healthcare is a human right, not a privilege

What we stand for

Our AI Ethics Commitments: How Leo Keeps Healthcare Human

Our Promise: Leo exists to ensure that as AI transforms healthcare, it transforms it for you—not for hospitals, insurers, or pharmaceutical companies. These commitments aren't marketing language; they're the ethical foundation of everything we build.

Daily Wellness Score

Wellness Score is your simple, daily snapshot of how actively you’re managing your health.​

It brings together key actions like taking medications on time, logging vitals, attending appointments, and completing preventative screenings into one easy-to-understand score that refreshes every day. You can see exactly which behaviors are helping or hurting your score, track your progress over time, and use Leo’s guidance to build healthier, more sustainable habits at your own pace.

Voice Mode

Voice Mode lets you talk to Leo like you would with a trusted friend or advocate, using your own voice instead of typing.

You can ask questions, review care plans, or get help with bills hands-free—especially helpful if you’re in pain, on the go, or have limited mobility or vision. Leo responds in clear, conversational language, so staying on top of your health feels more natural, accessible, and human.

Live Voice Translation

Live Voice Translation lets Leo act as a real-time language bridge between you and your care team, so you can communicate in the language that feels safest and most natural to you.

As you or your clinician speak, Leo translates medical questions, instructions, and next steps into your preferred language on the spot—helping reduce misunderstandings, honor cultural context, and make every appointment more equitable and inclusive.

Medication Management

Medication Management helps you keep every prescription organized, safe, and on track in one place.​

You can quickly add medications with FDA-powered search, scan prescription labels, and set smart reminders—including PRN “as-needed” meds—so doses fit your real life. Leo tracks your adherence over time and connects to an easy refill workflow, reducing stress and helping you follow the plan you and your clinician agreed on.

Dashboard Cards

Dashboard Cards give you a clear, at-a-glance view of what needs your attention today, without digging through menus or charts.

On one simple screen, you’ll see upcoming appointments, today’s medications with quick check-ins, refills due soon, key health metrics, your Wellness Score, and any upcoming preventative screenings. Each card is tappable for more detail or guidance from Leo, so you can quickly move from awareness to action and stay in control of your care.

What else is included?

Together, Appointments, Calendar, and Preventive Care turn Leo into a proactive planning partner for your health, not just a record-keeper. You always know what’s coming up, why it matters, and how to get it done—with fewer surprises, less mental load, and more control over your care.

  • Appointments makes it easy to see, schedule, and manage visits across all your doctors in one place, so nothing slips through the cracks. Leo helps you prepare for each visit with questions, documents, and follow-ups, so you walk in informed and walk out with a clear plan.

  • Calendar pulls all your health events—appointments, tests, refills, and reminders—into a single, easy-to-read view. You can quickly spot busy weeks, avoid conflicts, and use Leo’s prompts to reschedule or coordinate rides and caregiver support when you need it.

  • Preventive Care gives you personalized screening and vaccine recommendations based on your age, sex, gender identity, and risk factors. Leo highlights what’s due, explains why it matters in plain language, and helps you get scheduled, so prevention becomes part of your normal routine—not an afterthought.