FAQ
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Is Leo secure?
Yes—security is at the core of everything we do. Leo uses advanced encryption and strict access controls to protect your personal health information. The platform is fully HIPAA-compliant, ensuring your data stays confidential and safe at all times. Only you decide who can access your information, and we never share your data without your explicit permission.
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What is Leo, and how can it help me?
Leo is an AI-powered patient advocacy tool that gives you 24/7 support for medical appointments, understanding diagnoses, managing health records, and more. Whether you need answers, reminders, or just someone to guide you through the healthcare process, Leo is your one-stop resource.
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Is my personal health information safe with Leo?
Absolutely. Leo is built on a secure, encrypted platform and is fully compliant with HIPAA regulations. Your health data stays private and protected—only you control who can access your information.
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How does Leo support non-English speakers or those from different backgrounds?
Leo offers inclusive, multilingual support. No matter your background or primary language, Leo provides clear, compassionate guidance so you feel confident and understood every step of the way.
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What if I don’t understand my doctor’s diagnosis or instructions?
Leo specializes in translating medical jargon into plain language. Just upload your notes or care instructions, and Leo will break them down so you know exactly what’s happening and what to do next.
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Can Leo help manage my appointments and reminders?
Yes! Leo makes it easy to schedule, organize, and remember your appointments. You’ll also receive personalized reminders and prep so you never miss an important visit or detail.
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Is Leo only for people with ongoing conditions, or can anyone use it?
Anyone can use Leo, whether you’re managing a chronic illness, supporting a loved one, or just want peace of mind for routine visits. Leo adapts to your health needs, ensuring support is always available, no matter your situation.