ProjectLeo is Now on the App Store

ProjectLeo is on the App Store. Right now. Go download it.

Six months of building. A beta with real patients navigating real denials, real confusing records, real moments where they needed someone in their corner. And an App Store approval process I genuinely wasn't sure I'd survive.

What Leo actually does

The average patient spends 8 hours a month on healthcare administration. Not care. Not recovery. Administration.

Decoding EOBs. Following up on referrals. Trying to understand what their doctor said in 12 minutes. Getting a denial letter with a 5-digit code and no guidance on what happens next.

Leo cuts through it.

Leo reads your medical records and explains what they mean in plain language — not the clinical shorthand your chart was written in, but language you can actually use. Leo helps you fight insurance denials. Leo answers your health questions in 6 advocacy modes: Navigator, Ally, Educator, Analyst, Coordinator, and Wellness Coach. You pick the one that fits what you need in that moment.

Voice mode. Real-time translation. Your data never sold to the institutions you're already fighting.

Who it's for

If you've left a doctor's appointment and cried in your car because you still don't know what's wrong — this is for you.

If you've held a denial letter and felt the panic of not knowing where to start — this is for you.

If you manage a chronic condition, care for someone who does, speak a language other than English at home, or have ever felt like the healthcare system wasn't designed with you in mind — this is for you.

Because it wasn't designed with you in mind. I'm not speculating. I've worked inside it.

Pro features

Free to download. Pro is $49/month.

Pro gives you the three features that matter most when the system pushes back:

  • Insurance Appeals. Got a denial? Leo walks you through the appeal — reading the EOB, understanding the code, writing the response. Step by step.

  • Past Visits and Appointments. Every visit, every prescription, every recommendation — in one place. Leo explains what happened and what comes next.

  • My Health Documents. Your full record. Stored securely. Yours — not the hospital's, not the insurer's. Yours.

Healthcare Access Program

If you're on Medicaid, SNAP, or other government assistance, apply for the Healthcare Access Program. Free or reduced-cost access to ProjectLeo Pro.

This exists because I refuse to build an advocacy tool that only reaches people who can already afford advocates. Download the app and apply during onboarding or in your account settings.

Your doctor works for the hospital

Every major tech company, hospital system, and payer is building tools right now. Tools that help them process claims faster, discharge patients sooner, and hit metrics that serve their bottom line.

Nobody was building for the patient.

I've worked pharmacy operations. Health sciences. DEI leadership at the enterprise level. I've watched what happens when patients face this system alone. A diagnosis they didn't understand. A denial they didn't know they could fight. Discharge instructions no one explained, in a language that wasn't theirs.

I built Leo for that moment. The moment right after the doctor walks out of the room and you're still sitting there with questions you didn't get to ask.

Leo works for you. No payer conflict. No clinician gatekeeping. No data sold to the institutions you're already navigating.

Download ProjectLeo

Free to download. Pro at $49/month. Healthcare Access Program available for eligible patients.

Charlie A., MEd, CDP

Charlie Alfarah (he/they), MEd, CDP®, is the founder and CEO of ProjectLeo, an AI-powered patient advocacy platform built on a simple conviction: no one should face the healthcare system alone.

Charlie's path to founding ProjectLeo started in a waiting room — watching a parent with limited English proficiency get lost in a system built for institutions. That experience shaped over a decade of work at the intersection of healthcare, education, and equity.

Before founding ProjectLeo, Charlie led enterprise DEI programs, where a skills-based hiring framework increased underrepresented applicant flow by 75% and scaled 15 global Employee Resource Groups to 10x participation. As a pharmacy technician, Charlie saw firsthand how insurance denials, billing errors, and fragmented records harm patients daily. As a science educator, Charlie learned how to make complex information accessible to people who need it most.

Charlie holds a Master of Education, a Bachelor of Science in Health Science, and is one of fewer than 5,000 Certified Diversity Professionals in the United States.

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Your Insurance Denied Your Claim. Here's What to Do Next.

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Key Life Transitions That Can Break Your Health Insurance Coverage (And How to Protect Yourself)